L o a d i n g
21 May 2025

symplistic.ai to Launch AI Agent within IBM watsonx Orchestrate Agent Catalog



Today symplistic.ai announces plans to make their personalization and insights agent symplistic.insights available in the Agent Catalog within IBM watsonx Orchestrate along side the hundreds of best-in-class pre-built tools and agents. At symplistic.ai, our symplistic.insights agent for retail banking is built to help banks shift from reactive service to proactive, intelligent engagement. This AI-powered agent analyzes individual customer behaviors from transaction patterns and savings habits to credit signals and life events while delivering real-time, tailored insights directly into the banking experience. Whether it’s surfacing a potential cash flow issue, nudging toward smarter credit use, or recommending a relevant product, the agent acts as a next generation digital financial coach that scales across your customer base.

For banks, this isn’t just about a better experience, it’s about unlocking new growth channels. symplistic.insights allows IBM customers to improve retention, increase cross sell and upsell conversion, reduce support costs, and build long-term trust. As regulations around transparency and explainability tighten, agent-based personalization and insights also give banks a compliant, explainable way to deliver smarter solutions.

“At symplistic.ai, we’re not just enhancing banking, we’re disrupting it and transforming it. Our symplistic.insights agent integrated with IBM watsonx Orchestrate brings intelligence to the frontlines of customer experience and operational workflows. It’s about delivering personalization and insights at scale, automating complex processes, and empowering banks to move faster, serve smarter, and lead in a new era of AI driven finance.” says Steven Astorino, Chief Executive Officer, symplistic.ai.

IBM's Agent Catalog acts as a central hub within watsonx Orchestrate, making it easy to find innovative agents from IBM and it’s wide partner ecosystem. These agents, built with any external framework, tear down barriers and unlocking faster time to value for both developers and end-users. Through IBM Agent Connect, partners can easily integrate their specialized agents into the watsonx Orchestrate environment. This allows them to showcase agents focused on particular areas and offer pre-built integrations that boost productivity and simplify processes.

“We’re excited for symplistic.ai to make their agent available in IBM’s Agent Catalog through Agent Connect, expanding the enterprise use cases available to clients,” says Nick Holda, Vice President AI Technology Partnerships at IBM. "By enabling third-party agents to seamlessly collaborate within the watsonx Orchestrate ecosystem, we're providing clients with ready-to-use agents and integrations that will help enhance their productivity and streamline workflows."

As banks navigate increasing pressure to deliver more value, more personalization, and more intelligence across the customer journey, symplistic.ai is helping them rise to the challenge. By combining real time insights with agent driven automation, symplistic.ai is equipping financial institutions with the tools to deepen relationships, enhance engagement, and lead the next wave of intelligent banking.